Remote Desktop Support on an iPad or iPhone
In this video, we’ll walk you through download, log in, and launch of your remote desktop support application.
Looking for more walk through videos from our support team? Check out our YouTube channel.
One of the support tools Trapp Technology provides clients is remote desktop access to their software via the 2X app. 2X provides virtual desktops & application delivery to users on any devices, accessible from anywhere with simple Internet connection. When you need to access your cloud hosted software on your iPad or iPhone, you can use the 2X application.
Trapp Technology U.S. -based Support Team
About the Trapp Technology Help Desk
The Trapp Technology Support page is a one-stop shop where you can take care of tasks such as adding or removing users, and updating your financial professional’s information, and more.
While we provide many ways for you to update your cloud settings online, we know that there’s nothing that can replace a live support staff. Trapp Technology is proud to be 100% U.S.-based, and that includes our phone support, which is now available 24/7/365. All of these support features come standard in your cloud hosting service, at no additional charge. Part of our help desk solution includes a dedicated on-boarding specialist that will assist your move to the cloud. We’ll take care of facilitating conference calls and make sure you are up and running smoothly throughout the entire journey.
Get in touch with our Cloud Help Desk team by calling 877.942.2568 x3 or take a look at self-service features here.
Trapp Technology’s ultra-secure cloud hosting service is designed to help make your business more successful. Trapp Technology was founded on the idea that a company’s applications and data need to be retrieved more quickly and efficiently.
By hosting your software through Trapp Technology’s cloud solution, you are provided with instant access to your information, reliable and friendly support staff, a flat monthly rate and no hidden costs. Simply with your internet connection, your cloud application and data are accessible anywhere, anytime, on any device.