Status and Maintenance Information

Current Service Status

All services are operational.

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Managed Application Cloud – RDC Access Change

To adhere to cybersecurity best practices and ensure the ongoing security of your Trapp Technology cloud server, we’ve made changes to the way you access your cloud hosted software. On Saturday, we sent an email to the primary user on your account with the new process for accessing your cloud server. You can reach out to them to get the step by step guide and link to download your company’s new desktop icon for your cloud.

If you’re still in need of support, the best way to get help is to call the support line or start a web chat.

We are currently experiencing longer than normal wait times and we appreciate your patience.

SUPPORT CHAT: Visit portal.trapptechnology.com and click on the Chat Support button to reach a member of our team.

PHONE: Call (877) 942-2568 to reach a member of our team.

Thank you for your patience.