Remote Desktop Connection on iPad (Video)
With Trapp Technology’s cloud solutions, you can log in to your software from your PC, MAC, Android Tablet, or iOS device such as iPad or iPhone. You have the freedom to access all of your information anywhere with an internet connection! You will have full-featured access to your software whether you are at the office, at home or traveling the world!
There are a few simple steps needed to log in to your cloud via an iPad. Our On-Boarding Specialist, Adam Merkley, walks you through the process.
About the Trapp Technology Help Desk
The Trapp Technology Help Desk website is a one-stop shop where you can take care of tasks such as adding or removing users, and updating your financial professional’s information.
While we provide many ways for you to update your cloud settings online, we know that there’s nothing that can replace a live support staff. Trapp Technology prides themselves on being 100% U.S.-based, and that includes our phone support. You can reach our support team from 8:00 AM–9:00 PM EST. If you have a support need outside of those hours, you can reach us through our 24/7 on-call support. All of these support features are included in your cloud hosting at no additional charge. Part of our help desk solution includes a dedicated on-boarding specialist that will assist your move to the cloud. We’ll take care of facilitating conference calls and make sure you are up and running smoothly.
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Get in touch with our Cloud Help Desk team by calling 877.942.2568 x3 from 8:00 AM to 9:00 PM EST, or any time at trapptechnology.com/support. If you find that you need emergency support, we have an on-call technician that is available 24/7 by calling our support number.