SANDBOX – Service Cancellation

Please submit form below to begin Trapp service cancellation process.
Name*
First Last
Email*
Best Contact Phone Number*
Company Name*
Trapp Service(s) to be Cancelled*
- Cloud
- DOTVOX
- Managed IT Services
- ArmorPoint
The data residing on your cloud server will be permanently deleted at 11:59 PM MST on the the Requested Date for Cancellation that you provide below.
When choosing your Requested Date for Cancellation, please allow yourself enough time to create a local backup of your cloud hosted data.

Software Support Resources
Requested Date for Cancellation*
MM slash DD slash YYYY
Additional Information Regarding your Cancellation

Customer Acknowledgement - Deletion of Customer Cloud Data*
The data residing on the Customer's cloud server will be permanently deleted at 11:59 PM MST on the the Requested Date for Cancellation that is provided by the Customer. It is the sole responsibility of the Customer to capture a backup of any necessary software files prior to this date. If the Customer requires more time to capture a backup of their cloud data, the Customer should adjust their Requested Date of Cancellation that appears on page one of this form.

By checking this box, you accept and acknowledge that Trapp Technology will NOT conduct a backup of your software files prior to deletion, and that it is the sole responsibility of the Customer to conduct a backup by 11:59 PM MST on the Requested Date for Cancellation that has been provided by the Customer on the first page of the Service Cancellation form.
I accept the post-cancellation data deletion timeline
Software Support Resources

Contact Name*
First Last
Company Name*
Contact Email*
Contact Phone*
What would you like to do?*
- Update Contact Information
- Update Financial Professional
- Add/Update Software
- Add/Remove a User
- Update Payment Information
- Upload a File
Priority*

Update Contact Information
Update Contact Name
Update Email
Update Phone
Update Fax
Update Address
Street Address City State / Province / Region ZIP / Postal Code Country
Update Financial Professional
Update Financial Professional Firm Name
Update Financial Professional Contact Name
Update Financial Professional Email
Update Financial Professional Phone
Update Financial Professional Address
Street Address City State / Province / Region ZIP / Postal Code Country
Add/Update Software
When adding or updating software, it may be necessary to reboot your cloud. It’s best to do this when you have the least amount of users accessing your server.
Adding or Replacing Software:*
- Add New Software
- Replace Existing Software
Comments and/or Notes
Important info such as multiple versions of the same software like QuickBooks Accountant and QuickBooks Enterprise.
Best Time of Day for Software Install/Update*
Software Application to Add/Update
Other Software Name
QuickBooks Version*
- Pro
- Premier Contractor Edition
- Premier Manufacturing & Wholesale Edition
- Premier Nonprofit Edition
- Premier Professional Services Edition
- Premier Retail Edition
- Premier General Business Edition
- Enterprise General Business
- Enterprise Contractor
- Enterprise Manufacturing & Wholesale
- Enterprise Nonprofit
- Enterprise Professional Services
- Enterprise Retail
- Accountants
License/Serial #
Product ID/Key
Year
Add or Remove Users
Choose One or Both
- Add User(s)
- Remove User(s)
User Information For Users to Add*
Full Name Email Address PC or MAC Associated Software Phone Number
User Information For Users to Remove*
Full Name Email Address PC or MAC Associated Software Phone Number
Update Payment Information
Click Here >> for Update Payment Information Form.

To Update Your Information:
• Click on the Update Payment Information Form link above
• DO NOT fill out the form in the browser window
• Instead, click on the download icon in the upper-right – the PDF form will save to your computer
• Open form using Adobe Acrobat. Go to https://get.adobe.com/reader/ if not already installed.
• You may now fill out the form, save it, and email to: pay@trapptechnology.com
File Upload
Click 'Submit' and upload your file(s) from the confirmation page.

Contact Name*
First Last
Company Name*
Contact Email*
Contact Phone*
What would you like to do?*
- Update Contact Information
- Update Financial Professional
- Add/Update Software
- Add/Remove a User
- Update Payment Information
- Upload a File
Priority*

Update Contact Information
Update Contact Name
Update Email
Update Phone
Update Fax
Update Address
Street Address City State / Province / Region ZIP / Postal Code Country
Update Financial Professional
Update Financial Professional Firm Name
Update Financial Professional Contact Name
Update Financial Professional Email
Update Financial Professional Phone
Update Financial Professional Address
Street Address City State / Province / Region ZIP / Postal Code Country
Add/Update Software
When adding or updating software, it may be necessary to reboot your cloud. It’s best to do this when you have the least amount of users accessing your server.
Adding or Replacing Software:*
- Add New Software
- Replace Existing Software
Comments and/or Notes
Important info such as multiple versions of the same software like QuickBooks Accountant and QuickBooks Enterprise.
Best Time of Day for Software Install/Update*
Software Application to Add/Update
Other Software Name
QuickBooks Version*
- Pro
- Premier Contractor Edition
- Premier Manufacturing & Wholesale Edition
- Premier Nonprofit Edition
- Premier Professional Services Edition
- Premier Retail Edition
- Premier General Business Edition
- Enterprise General Business
- Enterprise Contractor
- Enterprise Manufacturing & Wholesale
- Enterprise Nonprofit
- Enterprise Professional Services
- Enterprise Retail
- Accountants
License/Serial #
Product ID/Key
Year
Add or Remove Users
Choose One or Both
- Add User(s)
- Remove User(s)
User Information For Users to Add*
Full Name Email Address PC or MAC Associated Software Phone Number
User Information For Users to Remove*
Full Name Email Address PC or MAC Associated Software Phone Number
Update Payment Information
Click Here >> for Update Payment Information Form.

To Update Your Information:
• Click on the Update Payment Information Form link above
• DO NOT fill out the form in the browser window
• Instead, click on the download icon in the upper-right – the PDF form will save to your computer
• Open form using Adobe Acrobat. Go to https://get.adobe.com/reader/ if not already installed.
• You may now fill out the form, save it, and email to: pay@trapptechnology.com
File Upload
Click 'Submit' and upload your file(s) from the confirmation page.

Primary Contact Name*
Company Name*
Phone*
Email*
Tell us about your IT needs

Before clicking 'Submit'

This form submission is NOT actively monitored by our 24/7/365 Support Team.

For the fastest assistance, please click the “Let’s Chat” button above.

For all other needs, please continue by clicking ‘Submit’ below, thank you!

SANDBOX – Service Cancellation

To request a cancellation of services, you must be the primary contact on the account being cancelled.

Please submit form below to begin Trapp service cancellation process.

The data residing on your cloud server will be permanently deleted at 11:59 PM MST on the the Requested Date for Cancellation that you provide below.

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Contact Trapp Technology’s 24/7 Incident Response Team

Email: ir@trapptechnology.com

Update Contact Information

Update Financial Professional

Add/Update Software

Add or Remove Users

Update Payment Information

File Upload

Click 'Submit' and upload your file(s) from the confirmation page.

Update Contact Information

Update Financial Professional

Add/Update Software

Add or Remove Users

Update Payment Information

File Upload

Click 'Submit' and upload your file(s) from the confirmation page.

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Before clicking 'Submit'

Full Name	Email Address	PC or MAC	Associated Software	Phone Number