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SUPPORT

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CLOUD

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About Trapp Technology

©Copyright 2021, Trapp Technology, Inc.
All rights reserved.

Cloud
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The Company
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Currently Under a Cyber Security Attack?

Contact Trapp Technology’s 24/7 Incident Response Team

Email: ir@trapptechnology.com

We will immediately respond, assess your situation and deploy Incident Response Team.

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Update Your Account

Contact Name*
First Last
Company Name*
Contact Email*
Contact Phone*
What would you like to do?*
- Update Contact Information
- Update Financial Professional
- Add/Update Software
- Add/Remove a User
- Update Payment Information
- Upload a File
Priority*

Update Contact Information
Update Contact Name
Update Email
Update Phone
Update Fax
Update Address
Street Address City State / Province / Region ZIP / Postal Code Country
Update Financial Professional
Update Financial Professional Firm Name
Update Financial Professional Contact Name
Update Financial Professional Email
Update Financial Professional Phone
Update Financial Professional Address
Street Address City State / Province / Region ZIP / Postal Code Country
Add/Update Software
When adding or updating software, it may be necessary to reboot your cloud. It’s best to do this when you have the least amount of users accessing your server.
Adding or Replacing Software:*
- Add New Software
- Replace Existing Software
Comments and/or Notes
Important info such as multiple versions of the same software like QuickBooks Accountant and QuickBooks Enterprise.
Best Time of Day for Software Install/Update*
Software Application to Add/Update
Other Software Name
QuickBooks Version*
- Pro
- Premier Contractor Edition
- Premier Manufacturing & Wholesale Edition
- Premier Nonprofit Edition
- Premier Professional Services Edition
- Premier Retail Edition
- Premier General Business Edition
- Enterprise General Business
- Enterprise Contractor
- Enterprise Manufacturing & Wholesale
- Enterprise Nonprofit
- Enterprise Professional Services
- Enterprise Retail
- Accountants
License/Serial #
Product ID/Key
Year
Add or Remove Users
Choose One or Both
- Add User(s)
- Remove User(s)
User Information For Users to Add*
Full Name Email Address PC or MAC Associated Software Phone Number
User Information For Users to Remove*
Full Name Email Address PC or MAC Associated Software Phone Number
Update Payment Information
Click Here >> for Update Payment Information Form.

To Update Your Information:
• Click on the Update Payment Information Form link above
• DO NOT fill out the form in the browser window
• Instead, click on the download icon in the upper-right – the PDF form will save to your computer
• Open form using Adobe Acrobat. Go to https://get.adobe.com/reader/ if not already installed.
• You may now fill out the form, save it, and email to: pay@trapptechnology.com
File Upload
Click 'Submit' and upload your file(s) from the confirmation page.

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