Manage Your Teams Easily with Robust, Advanced Functionality.
Benefit from a comprehensive platform built with customer service in mind.
DOTVOX provides a multitude of powerful modules designed to consistently deliver the experience and service your customers expect.
Elevate Your Service Delivery Management with Powerful Dashboards
Efficiency is key when it comes to delivering excellent customer support. DOTVOX provides a multitude of powerful modules designed to quickly route callers to the right agent or department every time.
Route incoming calls to employees based on skillset.
Access critical dashboards from any internet-enabled location, on any device.
Prioritize and take action on calls in specific queues, enabling remote or on-site agents to respond to urgent calls quickly.
Experience a Smarter, Hosted Call Center.
Connect with your customers through call center phone service in the cloud.
Operate a feature-rich call center, without the up-front expenditures for hardware, software, and platform integration.
With no platforms to install or integrate, deploy a call center in days instead of months.
Implement in any environment, from the simplest queuing to complex call centers, allowing companies of all sizes to obtain access to features that were previously out of reach.
VERSION: MOBILE & TABLET PORTRAIT
Manage Your Teams Easily with Robust, Advanced Functionality.
Benefit from a comprehensive platform built with customer service in mind.
DOTVOX provides a multitude of powerful modules designed to consistently deliver the experience and service your customers expect.
Elevate Your Service Delivery Management with Powerful Dashboards
Efficiency is key when it comes to delivering excellent customer support. DOTVOX provides a multitude of powerful modules designed to quickly route callers to the right agent or department every time.
Route incoming calls to employees based on skillset.
Access critical dashboards from any internet-enabled location, on any device.
Prioritize and take action on calls in specific queues, enabling remote or on-site agents to respond to urgent calls quickly.
Experience a Smarter, Hosted Call Center.
Connect with your customers through call center phone service in the cloud.
Operate a feature-rich call center, without the up-front expenditures for hardware, software, and platform integration.
With no platforms to install or integrate, deploy a call center in days instead of months.
Implement in any environment, from the simplest queuing to complex call centers, allowing companies of all sizes to obtain access to features that were previously out of reach.